FAQ

Our next Spooky Empire event: June 20-22, 2025 at the DoubleTree By Hilton at SeaWorld, 10100 International Drive, Orlando, FL 32821.

Opening Hours: Friday 1pm, Saturday 11am, Sunday 11am
Autograph Hours: Friday 5pm-8pm, Saturday 11am-7pm, Sunday 11am-5pm
Vendor Room Hours: Friday 1pm-9pm, Saturday 11am-8pm, Sunday 11am-5pm
*VIP Passholders are admitted one hour earlier.

Most likely, yes…we are always adding new guests all the way up until the show. We do have to stop at some point though! But…please don’t ask us if we’re adding more guests five seconds after an announcement of five new guests!

Yes, you can bring your camera and you can take as many pictures as you want. We only ask that you refrain from harassing the guests, if they don’t want to take a picture please don’t make an issue of it. Also, we always love to get copies of your photos for our archives, so send a copy over to our email or our PO Box!

Most of the celebrity guests will take photos with you at their table, some may charge, some may not. However, some of the guests will not take posed photos at their tables. It is not because they don’t want to, it is usually because they may have long lines and like to take time signing their autographs and speaking with fans. It takes a lot of time to stop and take posed photos with their fans at the table, hence not leaving enough time for every fan to meet them. In this case, there will be a professional photo op available at scheduled times throughout the weekend. In most cases, you can take a photo of the celebrity as they are signing your autograph.

Unless otherwise noted on our site, all guests are scheduled to be in attendance all three days. Most guests will be signing pretty much during the autograph room hours posted on our site (and above). If there are any guests with a different schedule, we will be sure to post that schedule on our site just before the show.

Yes, not only do we encourage costumes, but we also have a costume contest with cash prizes!! So make it a good one. If your costume is not complete without a weapon, please use common sense. Make sure your weapons are peace bonded, or noticeably fake, and please don’t use them in any way that would harm another person. They will be taken away or you will be asked to leave.

Yes, this event is for all ages. Children 10 and under are admitted for free with an adult. We invite them to be a part of the zombie walk, and we also have a kids section to our costume contest. We love to have future horror fans at our events!

There are only a couple of events that we suggest are not appropriate for children of course, such as the late night parties and late night events. Anyone under the age of 21 will not be admitted to the VIP party for all of you VIP pass holders. Of course film screenings are at the discretion of the parent also. Please be responsible for your children and use common sense.

Autographs need to be purchased separately. The celebrity guests charge their own fees for autographs ranging anywhere from $30 to $100+. Some guests may also charge for a photo at their table, while other may take a photo for free with the purchase of an autograph.

For the most part we do not know what the celebs will be charging. They (or their management) set those fees. We are sometimes not aware of their fees until they arrive at the event. The average autograph runs anywhere from $30 up to $100+ for the bigger named guests.

For the most part all events are included with your admission. The only exceptions are the following:

1. 1. Getting tattooed.
   2. If there is ever a celebrity guest/event that would require us to charge fans for a separate package. We would obviously advertise this in advance if this was ever an issue.
   3. Of course any VIP events are only for VIP passholders. VIP package details are available on our site.
   4. 4. Demo classes that carry a supply fee. We will post this in advance.

Advance tickets are available on our site all the way up until the day before the show. You can also purchase admission at the door when you arrive. VIP packages are only available online, they are limited and will sell out before the show.

Refund Policy

All tickets are NON-REFUNDABLE. They are however transferable to another person. They are NOT TRANSFERABLE to another date or event. The ONLY exception would be the following scenarios:

Full Convention Cancelation: If the convention is not rescheduled within 6 months of the original date, all tickets will be REFUNDABLE.

Postponement or Rescheduling Convention due to venue change, weather, hurricane, illness or any other Act of God:  If the convention date is rescheduled within a 6 month period, tickets will NOT be REFUNDABLE but they will be transferable to the next event of your choice or to another person. They are your tickets forever to use whenever you want.

*By purchasing a ticket to Spooky Empire, you are agreeing to our Refund Policy as stated above.

NO. All guests and events are subject to change or cancellation. There are still many other celebrity guests in attendance and the show is still up and running. We will, however, do our best to make sure everyone knows about cancellations before they get to the show. We want you to come and enjoy the entire event, not just one guest.

NO. As long as the celebrity guests makes their scheduled appearance, the pre-sale autograph tickets are non-refundable. If the celebrity guest has a complete appearance cancellation in advance of the show, then we would make arrangements for a refund to those that purchased autograph tickets for said guests. Admission tickets are not refundable though.

You MUST have purchased admission to the event. If you are seen without an admission bracelet or a vendors lanyard you will first be escorted to the ticket booth and given a chance to purchase admission, and if you are caught again you will be asked to leave or even escorted off the premises. This includes all event rooms, the lobby area of the convention and the pool parties! NO…you cannot just step in to find a friend, or to just buy that one item, or to see if your favorite guest is at their table…so don’t even ask!! We keep our admission prices at the lowest possible to allow fans to enjoy the show, if you don’t want to pay then you are not here to support this event!

Absolutely not, we will gladly help you in any way we can so that you can enjoy every part of this event! If you have any issues at all please look for an event staff person or a volunteer. They are all easily marked by their shirts. Anyone in a wheelchair or with a physical disability will be escorted into all Q&As and panels before the general public but after the VIPs. Please plan on arriving at least 20-30 minutes before the scheduled event for assistance. Please contact us if you need assistance with sign language. We will do our best to provide an interpreter.

Though all of our guests are scheduled to make an appearance at the VIP party, we cannot always guarantee a 100% attendance.

Yes, you can take photos of or with the celebrity guests at their discretion. Please try your best to not harass or overwhelm them. They are happy to take photos with you, as long as you are patient and considerate with them. However, there are NO AUTOGRAPHS at the VIP party!